商贸英语|商务公关：接待顾客

接待顾客在商务往来过程中起着尤为重要有哪些用途。它是营销推广筹备过程的延伸，又是实质性接触顾客的开始。接待顾客是指在实质性洽谈之前，销售努力获得顾客接见并相互知道的过程，是实质性洽谈的前奏。

Dialogue

A: Good morning, Mr. Smith. I'm Yang, Mr. Yao's secretary. Would you like to see around the factory?
早上好，史密斯先生。我姓杨，姚先生的秘书。你想先看看大家的工厂吗？

B: Yes, I'd...
是的，我想

A: Now this is our office block. We have all the administrative^{1 department here. Sales, Accounts, Personnel, Market Research and so on.
这是大家的办公区。大家所有些行政部门都设在这儿：销售部、会计部、人事部、市场调查部等。}

B: What's that building opposite us?
对面是什么建筑？

A: That's the warehouse^{2 where the large items of office equipment are stored. We try to keep a stock of the faster-moving items so that urgent orders can be met quickly from stock.
那是仓库，用来贮存比较大的办公设施。大家尽可能贮存一些销售得比较快的设施以便救急之用。}

B: If I ordered a desk today, how would it be before I got delivery in Scotland?
倘若我今天预约一张办公桌，怎么样在苏格兰提货呢？

A: Well, I think perhaps you'd better speak to our Production Manager, Mr. Yao. You'll meet him when we go over to the factory.
噢，我想你还是和大家的生产经理姚先生谈谈。到了工厂你便能见到他了。

来源：竞学网